Technology Help Resources

• Refresh Auto exposure in your document camera’s Menu. Press Menu >Advanced > Exposure > Auto > enter.
• Reset your unit to Default by pressing Menu > Default > Right arrow. Then power-cycle your camera.
• Make sure there are sufficient lighting in the room or Turn on the LED lamp on the document camera’s head
• If you are in a dark environment, turn on “Night View” in your document camera’s menu; please refer to the menu tree in your User’s Manual.
• Manually adjusts the Brightness and Contrast levels in the Camera’s Menu.
• Check your projector’s bulb; it may need to be changed.

1. Check all the connectors again as illustrated in the user manual.
2. Verify the setting of the display output device; make sure it is set to the correct source/channel.
3. Check the TV/RGB switch on the side of the camera and set it accordingly to the type of display device you have.
4. Toggle the TV/VGA button (if applicable) on your unit’s control panel and set it accordingly to the type of display device you have.
5. The unit’s power light turns Red in standby mode. Press the POWER button again to turn it ON and the LED Power light will turn Green.
6. The default camera display resolution setting is on 1024X768. If your output device does not support this resolution; no image can be projected. Simply press hold the MENU and < > button to increase or decrease the resolution setting.
7. Check all cables are good among the display device, AVerVision Document Camera and your PC, replace cables if necessary.

1. Check all cables are good among the display device, AVerVision Document Camera and your PC, replace cables if necessary.
2. Connect your PC to the AVerVision Document Camera first before you power on your computer.
3. If you are using a Laptop, make sure you set your laptop to Dual display mode. Refer to your laptop’s user manual for the proper command.

1. Reset your camera to Default by Pressing MENU > Default > Yes > Enter. Then Power-Cycle your camera.
2. Check your output device’s focus adjustment.
3. If your Camera has Auto focus, Press the auto focus button on your document camera’s control panel.
4. Power-Cycle your AVerVision Document Camera to reset the focus motor.
5. If Manual Focus adjustment is available on your camera’s remote control, try adjusting back to focal point from the remote.
6. If your camera has a Manual focus knob, manually adjust the focus by turning the focus knob located on the camera head.
7. If adjusting the focus knob does not focus the image, please click here for instructions on how to fix the focus ring.

Set your camera to high frame to increase the screen refresh rate. Press Menu > Mode > High Frame > Enter. Then return to Menu, select Default > Yes. Finally power-cycle your camera.

When this happens it means you have held the power button down too long when shutting down your camera. If you hold the power button down for an excess of more than 5 seconds, the power light will turn all the way off. This is called a "hard reset". To power on your camera again you will need to unplug the power cord and plug it back in. To prevent your camera from going into "hard reset" mode again. Please only press the power button for 1 second and let go when shutting down your camera. The camera will then go into Standby mode (red light).

1. The unit's power button turns orange in standby mode. Press the POWER button again to turn ON and the LED light will turn blue.
2. The default camera display resolution setting is on 1024X768. If your output device does not support this resolution; no image can be projected.  Simply press hold the MENU and <> button to increase or decrease the resolution setting.
3. If your output device is a TV or any analog device, please switch the TV/RGB dip switch to TV.

1. Check all connections again as shown in the user manual.
2. Verify the setting of the display output device; make sure it is set to the correct input channel.
3. If you have a laptop connected to the document camera and cannot see your desktop on the presentation screen, please make sure to set your laptop to dual screen display mode.
4. Check the TV/RGB switch on the left side of the camera and set it accordingly to the type of display device you have.

1. Reset your document camera to default by pressing Menu > Default > Yes > Enter. Finally power-cycle your camera.
2. Check your output device's focus adjustment.
3. If your Camera has Auto Focus, press the Auto focus button on your unit's control panel.
4. If your Camera has Manual Focus, Adjust the focus ring located under the document camera's lens.

1. Check all cable connections among the display device, Document Camera and your PC, replace cable(s) if necessary.
2. Connect your PC to the Document Camera's RGB input first before you power on your computer.
3. Make sure to switch your Laptop dual screen display mode.

Reset your camera's display mode, press Menu > Settings > Mode > High Frame > Enter. Then return to Menu, select Default > Yes. Finally power-cycle your camera.

1. Toggle the Auto image button on your unit's control panel
2. Reset your units display by pressing Menu, select Mode > Text. Return to Menu and select Default > Yes. Finally power-cycle your camera.
3. Make sure there are sufficient lighting in the room or Turn on the LED lamp on your document camera head
4. If you are in a dark environment, turn on "Night View" in your document camera's menu.
5. Manually adjusts the Brightness and Contrast levels in the Camera's Menu.
6. Check your projector's bulb, it may need to be changed.

1. Make sure your USB cable is connected
2. Make sure the USB cable or computer USB port is not defective
3. Check your Device Manager, If Digital presenter driver shows damaged, right click and select “Update Driver”.
4. Make sure you have the most currently updated software, download list is found in the Software Center.

1. Make sure your USB cable is connected
2. Make sure the USB cable or computer USB port is not defective
3. Check your Device Manager, If Digital presenter driver shows damaged, right click and select “Update Driver”.
4. Make sure you have the most currently updated software, download list is found in the Software Center.

1. Verify the setting of the display output device; make sure it is set to the correct input channel.
2. The unit's power light turns Orange in standby mode. Press the POWER button again to turn it ON and the LED Power light will turn Blue.
3. The default camera display resolution setting is on 1024X768. If your output device does not support this resolution; no image can be projected.
4. Check the TV/RGB switch on the side of the camera and set it accordingly to the type of display device you have.
5. Check all cables are good among the display device, AVerVision Document Camera and your PC, replace cables if necessary.

1. Turn on Auto Image in your unit's Menu (Menu > IMAGE > Advanced > Auto Image)
2. Reset your document camera to default by pressing Menu > System > Default > Yes > Enter.
3. Make sure there are sufficient lighting in the room or Turn on the LED lamp on your document camera head.
4. Manually adjusts the Brightness and Contrast levels in the Camera's Menu.
5. Your projector's bulb may need to be changed.

1. Reset all changed settings, if any, to the original manufacturer default setting. Press MENU then go to SYSTEM > Default and select YES in the OSD menu.
2. Use the Brightness and Contrast menu functions to reduce the distortion if applicable.
3. If you discover that the image is blurry or out of focus, press the Auto Focus button on the control panel or remote control.

Insert a USB flash drive into the USB memory slot. USB dip Switch should be moved towards the USB symbol. Now simply press the "Recording" button on your unit's control panel. To stop the recording, press the "Recording" button again. The video will save in .AVI format in your USB flash drive. F50 can support USB flash drive from 2GB to 64 GB.
Insert a SD card into the SD card memory slot. From your document camera's Menu, select Setting tab > Current Storage > SD memory card > enter. Now simply press the "Recording" button on your unit's control panel. To stop the recording, press the "Recording" button again. The video will save in .AVI format in your SD card. F50 can support SD card from 1GB to 32GB.

This enables you to transfer the captured image from the built-in memory or SD to a computer.

The instruction below MUST be read and followed BEFORE connecting the USB cable.

1. Make sure to set the USB switch to for the computer to detect AVerVision F50HD.
2. MUST set the USB to PC as STORAGE before connecting the USB cable. 
   
3. When "Mass Storage Start…" appears at the lower right corner of the presentation screen, you may now connect the USB cable.

Upon connecting the USB cable, the system automatically detects the new removable disk. You can now transfer the captured image(s) from the F50HD built-in memory to the computer hard disk.

Connect the AVerVision F50 to a microscope enables you to examine microscopic objects on a big screen. You need to purchase the optional accessory "VISIFSEMA".

1. Change the image display mode to Microscope. Press MENU > select IMAGE tab > select MODE > select  (microscope) and press . 
   
2. Aim the camera head at the farthest point and press AUTO FOCUS. 
   
3. Adjust the focus of the microscope. 
   
4. Select the appropriate rubber coupler size for the microscope eyepiece and insert it in the microscope adapter. 
   
5. Remove the microscope eyepiece from the microscope and connect it to the microscope adapter with the rubber coupler inserted. Fasten the 3 bolts until the adapter secures the eyepiece. 
   For the eyepiece, we suggest using 15.5mm eye relief or higher.
6. Attach the microscope adapter to the AVerVision camera head. Then connect it to the AVerVision and microscope. 
   Make sure the arrow on the camera head and microscope adapter are on the same side to connect and twist clockwise for the arrows to meet and lock.
    
   

 Send Les Smith an email and your Copier PIN will be emailed back to you.

Email Les Smith the date, time and the system number (found on the blue sticker on the front of the machine) of the copier that you got the message on, 

•  Login to Copier:
  •  Using your copier PIN or your ID Badge
     
•  Print a document
  1.  Make sure you sent your print job on your windows computer to the Virtual_Toshiba printer
  2. Login to Copier using your PIN or your school-issued ID Badge
  3. PaperCut will then display a list of your print jobs
  4. Select which ones you want to print or choose the print all button
      
•  Scan a document
  1. Login to Copier using your PIN or your ID Badge
  2. On the PaperCut Screen push the “ACCESS DEVICE”  button
  3. Press the "SCAN" button on the home screen
  4. Press the "TEMPLATE" button near the top of the screen
  5. Choose the "PUBLIC GROUP TEMPLATE" button
  6. Choose your scan location by selecting it on the screen
  7. You are now ready to press the scan button
      
• OPTIONAL: Creating a shortcut to your scan location saves you time and is easy
  1. At the top of the screen next to the "TEMPLATE" button, press the "Home+" button (looks like a house with a plus sign)
  2. Choose a location on your home screen by pressing of one of the available + signs
  3. Press on the "Name 2" button and give your shortcut a simple name. Then press OK on the on-screen keyboard
  4. Press the OK button on the next screen to save your changes
  5. Now that you have created the shortcut from this point forward to scan all you will have to do is log in to the copier and press "ACCESS DEVICE" button, and then choose your shortcut
      
• Report a problem
  •  Contact your building’s administrative assistant with the CPI system number which can be found on the sticker on the front of the machine