Operations Division / AVerVision F50HD

The AverVision Software cannot detect the document camera.
1. Make sure your USB cable is connected
2. Make sure the USB cable or computer USB port is not defective
3. Check your Device Manager, If Digital presenter driver shows damaged, right click and select “Update Driver”.
4. Make sure you have the most currently updated software, download list is found in the Software Center.
There is no camera image on the presentation screen.
1. Check all connections again as shown in the user manual.
2. Verify the setting of the display output device; make sure it is set to the correct input channel.
3. The unit's power light turns Orange in standby mode. Press the POWER button again to turn it ON and the LED Power light will turn Blue.
4. The default camera display resolution setting is on 1024X768. If your output device does not support this resolution; no image can be projected.
5. Check the TV/RGB switch on the side of the camera and set it accordingly to the type of display device you have.
6. Check all cables are good among the display device, AVerVision Document Camera and your PC, replace cables if necessary.
The brightness on the presentation screen is dark and unreadable.
1. Turn on Auto Image in your unit's Menu (Menu > IMAGE > Advanced > Auto Image)
2. Reset your document camera to default by pressing Menu > System > Default > Yes > Enter.
3. Make sure there are sufficient lighting in the room or Turn on the LED lamp on your document camera head.
4. Manually adjusts the Brightness and Contrast levels in the Camera's Menu.
5. Your projector's bulb may need to be changed.
The picture on the presentation screen is distorted or the image is blurry.
1. Reset all changed settings, if any, to the original manufacturer default setting. Press MENU then go to SYSTEM > Default and select YES in the OSD menu.
2. Use the Brightness and Contrast menu functions to reduce the distortion if applicable.
3. If you discover that the image is blurry or out of focus, press the Auto Focus button on the control panel or remote control.
How do I record a video using the on-board recording button?

Insert a USB flash drive into the USB memory slot. USB dip Switch should be moved towards the USB symbol. Now simply press the "Recording" button on your unit's control panel. To stop the recording, press the "Recording" button again. The video will save in .AVI format in your USB flash drive. F50 can support USB flash drive from 2GB to 64 GB.
Insert a SD card into the SD card memory slot. From your document camera's Menu, select Setting tab > Current Storage > SD memory card > enter. Now simply press the "Recording" button on your unit's control panel. To stop the recording, press the "Recording" button again. The video will save in .AVI format in your SD card. F50 can support SD card from 1GB to 32GB.
How do I transfer captured images/videos to a computer?
This enables you to transfer the captured image from the built-in memory or SD to a computer.

The instruction below MUST be read and followed BEFORE connecting the USB cable.
1. Make sure to set the USB switch to for the computer to detect AVerVision F50HD.
2. MUST set the USB to PC as STORAGE before connecting the USB cable.
3. When "Mass Storage Start…" appears at the lower right corner of the presentation screen, you may now connect the USB cable.
4. Upon connecting the USB cable, the system automatically detects the new removable disk. You can now transfer the captured image(s) from the F50HD built-in memory to the computer hard disk.
How do I connect to a microscope?
Connect the AVerVision F50 to a microscope enables you to examine microscopic objects on a big screen. You need to purchase the optional accessory "VISIFSEMA".
1. Change the image display mode to Microscope. Press MENU > select IMAGE tab > select MODE > select (microscope) and press .
2. Aim the camera head at the farthest point and press AUTO FOCUS.
3. Adjust the focus of the microscope.
4. Select the appropriate rubber coupler size for the microscope eyepiece and insert it in the microscope adapter.
5. Remove the microscope eyepiece from the microscope and connect it to the microscope adapter with the rubber coupler inserted. Fasten the 3 bolts until the adapter secures the eyepiece.
  For the eyepiece, we suggest using 15.5mm eye relief or higher.
6. Attach the microscope adapter to the AVerVision camera head. Then connect it to the AVerVision and microscope.
  Make sure the arrow on the camera head and microscope adapter are on the same side to connect and twist clockwise for the arrows to meet and lock.